# Introducing to FADR

## Do you know?

- 28% of a product’s total transportation cost is involved in all-mile deliveries.  
- The follow on cost for a 2nd delivery is equivalent to delivering 3 packages.  
- The average cost of re-delivery is $15.  
- “No one is at home to receive” is the number one reason for failed deliveries, with 54.9% instances.

## Missed deliveries affect customer loyalty and the perception of a retailer/service provider:

- 69% of customers won’t shop with a retailer if an item they purchased is not delivered within two days of the date promised.

- 16% of customers will abandon shopping with a retailer altogether if they receive an incorrect delivery just one time, and 14% will do so if they receive a late delivery just one time.

- Every time a delivery attempt fails, it adds extra cost including transportation, re-delivery time, additional time in warehouse/storage, etc.

## What is First Attempt Delivery Rate (FADR)?

- FADR is a direct indication of the successful deliveries made in the first attempt.

## A High FADR can:

- Be the minor difference to win major contracts

- Enhance Customer Experience Exponentially

- Reduce Costs involved in multiple deliveries, storage of packages & management personnel

- An improved FADR is a win-win situation for the customer, the delivery executive, and the service provider.

## How is Locus improving FADR:

- Delivering on customer-preferred time windows. Providing customer with the live ETA of the delivery via a tracking link  
- Dynamic routing platform that intelligently plans your delivery routes by factoring in operational constraints & environmental factors like real-time traffic  
- Mapping of any delivery package to the customer with only time of delivery & location  
- Partial pickup and drop Assigning on-demand and bulk orders Rescheduling and canceling orders on the go

To know more about the FADR and how your company can increase it **Get in touch with our experts to know more**.

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